Yes, you can. Via the TimeChimp customer portal, customers can easily view and approve the registered hours. Want to make it even easier? Then they can also receive an email notification with the option to approve hours immediately. This way, you keep all parties involved and prevent miscommunication.

In TimeChimp, employees record their hours worked per project. Once they are ready, they offer the hours for approval. You will then automatically receive a notification. With one click, you can approve the hours, or provide feedback via the comment box if something needs to be changed. This ensures a clear process and prevents errors before billing.

It is not legally required for employees to approve their hours themselves. In TimeChimp, employees record their hours and the manager or project manager must finally approve them. However, you can choose to let employees check their hours first and “sign” them digitally, so that you can be sure that all data is correct before final approval.

If an error is discovered, the employee can update his or her hours as long as they have not been finally approved. If the manager has already seen an error, he or she can reject the hours and add an explanation. The employee then adjusts the hours and submits them again for approval.

In the TimeChimp customer portal, customers get insight into approved hours and relevant project information. Documents can't be shared directly via the portal, but you do maintain full control over what the customer sees.

A digital customer portal saves time, prevents misunderstandings and improves cooperation with customers. Small businesses benefit from direct communication and less manual administration.