Customer portal

Do you want to provide your customer with an overview of the hours worked on a project as well as letting them approve hours before they’re invoiced? Not a problem with TimeChimp. No more hassle with Excel overviews, but a direct insight for both you and the customer.

A visual depicting the timechimp customer portal and all the actions the customer has available to them
A photo of a woman in front of a group of people with an element of the customer portal that indicates that external customers can approve

Unique link for the customer portal

The customer portal is a different environment to the one where you work. Each customer receives their own, unique link to log in with. Therefore no one to whom you haven’t granted access can log into the customer portal.

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Easy to communicate hours

You and your team log the hours you work for your customer and then the administrator simply sends these time records through to the customer via TimeChimp. The customer can also receive an email notification, with a link to the customer portal. Easy does it!

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A visual of the overview that can be found in the customer portal
A visual with various elements of the customer portal

View and approve hours

As soon as your customer logs in, they see an overview page with all the projects to which you have granted them access. Your company details and logo are also shown clearly here. When your customer selects a project, they can see the hours that have been worked on it. They are also given an option to approve or reject the hours and to send the project manager messages via TimeChimp. You determine what the customer gets to see, for example, an overview with all projects and invoices. Once the hours have been approved, the project manager gets an email telling them that the hours can be invoiced.

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Advantages of the client portal

  • You and your customer always have oversight
  • You determine what the customer gets to see
  • Prevent misunderstandings
  • Make adjustments as needed
A visual showing an external customer approving hours

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